As a trusted local florist in Finsbury Park, we proudly serve households and businesses throughout the area with beautiful, fresh flowers. At Finsbury Park Flowers, we put quality and customer satisfaction at the heart of our service. That's why every bouquet and arrangement is covered by our Fresh Flowers Guarantee—giving you confidence in every order.
We take great care to ensure your flowers arrive in perfect condition. However, in the rare event your order arrives damaged or not as expected, please notify us as soon as possible on the day of delivery or within 24 hours. To help us resolve your issue promptly, we may request a photograph of the damaged items. This enables us to quickly assess the problem and offer the best solution for you.
Finsbury Park Flowers guarantees that every bouquet and arrangement is fresh at the point of delivery. Our flowers are sourced daily and expertly arranged to provide the longest life possible. We guarantee freshness for at least 5 days from delivery, provided flowers are cared for according to the enclosed instructions. If your flowers wilt or perish within this freshness window despite proper care, please contact us promptly. We want you to enjoy your flowers for as long as possible.
If you experience an issue with the quality or condition of your flowers that falls within our Damaged-On-Arrival Policy or Freshness Window, we are committed to making things right. Depending on the circumstances, we offer:
We aim to resolve any issues to your complete satisfaction, ensuring you always receive the quality Finsbury Park Flowers is known for.
We value your feedback and are committed to addressing any concerns you have about your experience with us. Should you wish to make a complaint, please contact us as soon as possible after your delivery, clearly describing the issue and including any supporting details or images that will help us understand your experience. Our team will acknowledge your complaint within 1 working day and work quickly to investigate, aiming to resolve all complaints within 3 working days.
Your satisfaction matters to us. By taking your feedback seriously, we strive to continually improve our service and maintain our reputation as Finsbury Park’s friendly and reliable florist.
Finsbury Park Flowers is dedicated to providing fresh flowers and exceptional customer care to our neighbours and local businesses. Your trust is important to us, and we work hard to make sure every order meets your expectations. Thank you for choosing us to brighten your home, office, or special event.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
